Ship from your app with a workflow that mirrors how your team already works. Connect your own carrier accounts or start with platform-managed ones to move quickly. When a cart becomes an order, send package dimensions, weight, and to/from addresses to retrieve live quotes across major postal and courier networks. Show customers the best options (fastest, lowest cost, greener) or select automatically using your rules. On purchase, create the label in a single call and receive a printable PDF/PNG/ZPL plus a tracking number. Generate labels in bulk for wave picking, support multi-box shipments, and request pickups directly from your operations dashboard.
Keep buyers in the loop without building a status engine. Register a webhook and stream every milestone—accepted, in transit, out for delivery, delivered, exceptions—into your system. Trigger emails, SMS, or push notifications from those events, and sync order timelines in your CRM. Host a branded tracking page with localized time zones so customers don’t need to contact support. When issues occur (bad address, weather disruptions, customs delays), create a ticket automatically with the exact carrier message and recommended next steps. Feed transit time and delivery success metrics to your BI tools to refine service selection per lane.
Reduce returns and surcharges with strong data hygiene. Validate and standardize addresses as they’re entered; auto-correct street lines and postal codes, and detect residential vs. commercial to estimate final costs accurately. For international orders, assemble customs details on the fly: HS codes, item descriptions, values, and country of origin. Produce invoices and CN22/CN23, enable paperless trade where available, choose DDP vs. DAP, and pre-calculate duties and taxes so parcels clear faster with fewer surprises for customers.
Scale operations through automation and safe deployment. Encode routing logic such as: lightweight parcels → economy; high-value → signature required; restricted items → ground only. Offer an easy returns experience that generates prepaid labels, tracks inbound parcels, and updates your RMA system. Print to thermal devices with ZPL in the warehouse, reconcile costs with itemized carrier fees, and export shipment data for accounting. Use the sandbox to test label creation, events, and edge cases; move to production with scoped API keys. Implement retries with idempotency keys, log shipments with custom metadata for auditing, and fail over to an alternate carrier if one API has an outage.
Developer
Others
120,000 shipments per year free
Tracking for each package
Free address verification with each label
Automatic shipping insurance at reduced cost
Enterprise
Custom
Unlimited shipments
Unlimited tracking
Unlimited address verification (domestic and international)
Shipping insurance for 0.4% or less
SmartRate API for enterprise rate shopping
Enterprise delivery analytics
Custom carrier integrations
Dedicated support
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